FaeriesDance.com is committed to ensuring that all of our customers are delighted with their purchases. If you are not satisfied with your selection, you may return it to us for an exchange or a full refund within 60 days of your original purchase date with the following provisions:
- All returned or exchanged products must be unworn, unwashed, have all original tags intact, and arrive in resalable condition.
- For hygienic reasons, women's panties, men's and children's underwear may not be returned or exchanged.
- Shipping charges are not refundable.
- You are responsible for shipping charges back to our warehouse. However, we will ship exchanges back to you at our cost.
Please ship products back to us at:
12400 SE Crest Drive
Happy Valley, OR 97086
FaeriesDance.com is happy to replace merchandise that is not up to normal quality standards, such as torn or stained products, but your request must come within 60 days of the original order date. Please do not wait 6 months to wear or wash your items as all defect claims have the same 60 day limit as returns and exchanges.
Get FREE shipping on USA purchases of $99 or more!
We ship via the US Postal Service for all standard shipping packages both within the US and to overseas locations. We ship either US Postal Service Express Mail or FedEx for overnight orders depending on the distance and weight of your order. At this time, we do not have a UPS account and cannot ship UPS. The vast majority of FaeriesDance.com orders are shipped within 1 business day of placement, and we ship most Saturdays as well. On a rare occasion there may be a slight delay, but we will always have your order out to you within 2-3 business days. The delivery time listed below is estimated total time to your door including packing and shipping.
We reserve the right to change shipping prices and policies at any time in the future to better serve our customers and more accurately reflect actual shipping costs incurred.
have been ASTOUNDED at the delivery time on both - thank you!!
Your customer service is exemplary; I'll be back!
--Carolyn from New Hampshire
Ordering at the FaeriesDance.com is safe, secure and easy. There are 3 ways to order.
- Online: Use our secure shopping cart to order online using Visa, MasterCard, American Express, Discover or Paypal.
We use industry standard SSL encryption, so your personal information is safe and we never store credit card information in our database. (See our Security Policy for more information.)
- By Phone: Call us at 971-255-0752
- By Mail: Print our order form and mail it with your check, money order or credit card information to:
- Faerie's Dance
- Order Processing
- 12400 SE Crest Drive
- Happy Valley, OR 97086 Please do not send cash in the mail.
For online orders, simply choose the size, color and quantity of each item you would like to purchase, and then click the "Add to Cart" button. You can reach your shopping cart from any page on this site by clicking on the purple bag at the top right. Once an item is added to the shopping cart, you will have the option of checking out to complete your purchase or going back to the catalog to continue shopping.
Please contact us with questions or for assistance.
I placed my order on the November 17th and received it yesterday,
November 19th!!! Your customer service is absolutely over the top
and the BEST that I have EVER experienced. Your products are
wonderful as well and I have been so pleased with my purchases!
--Susan from Virginia